Create Impactful Customer Interactions & Guide Them
Towards Better Outcomes

Lead the Conversations with ChatinBox Awesome Features

 

Conversational, Informational, Navigational & Transactional ChatBots

API / Webhook based Database & Payment Gateway Integrations

Smart Alert Notifications (Event based Pop-ups)

Canned Responses (Rule-based Directed Dialogue)

Real-Time Analytics & Reporting

Quick Integration/Deployment

Customizable Interfaces

Data Encryption

Pre Chat Forms

Text & Voice Input

Live Chat

Operational Hours

 Offline Forms

Chat Ratings

Visitor List

Chat Tags

Business Customization
(Build Your Own Bot)

Live Agent Transfer, With Previous Chat Transcripts

Queue Wait Time Display (EWT)

Role-Based Access Permissions

Live Video Chat

File Sharing – Attachments