ChatinBox for Telecom
Instant Messaging is developing a big platform for the future of communication as digitally adept millennials nowadays prefer texting instead of phone calls. A telecommunication business is also adopting this behavior at the drop of a hat to boost customer engagement. Consumers often have many grievances regarding bill payment, latest offers, plan change etc. A chatbot is a solution for this! It acts like human to address all user queries round the clock via chat based interface.