- All Basic features
- Informational+ Chatbot / Database linking using API
- Conversational ChatBot
- Callback Management
- Event based ChatBot popup
- App Interface
- Queue Wait Time Display (EWT)
- Automated Promotional Messages
- All Basic & Advanced features
- Customer Interaction History+ (Transfer/Handover)
- Transactional ChatBot
- Embedded Video Player
- Voice Input
- Text-to-Speech Output
- Payment Gateway Integration
- Data Encryption
- Multi-lingual Support
Frequently Asked Questions
What is a Chatbot?
A chatbot is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods.
What Languages are Supported by ChatinBox?
Currently ChatinBox only supports the English Language but in our next release, we will provide other languages support too.
Can I Integrate ChatinBox in a Mobile App?
Yes, you can install it for any of your mobile apps.
Where Do You Store All The Data?
We use cloud as well as on-premise services. Clouds are associated with demanding SLAs to host our database and APIs. On-premise services use your purchased servers to store data over a CRM.
What is Natural Language Processing?
Natural Language Processing (NLP) is a branch of Artificial Intelligence that aids computers to interpret language.